Hi everyone! We’re back with another edition of Phil’s Field Notes, where we talk about the latest trends in restaurants and food delivery. Today we’re covering restaurant revenue trends, an update on the labor shortage, and ghost kitchens. Black Box Intelligence...
Restaurant business trends have changed dramatically over the last year and a half, and many of the corresponding trends mean good things for the food delivery side of your business. We pulled together a list of these trends that are especially relevant to restaurant...
Third-party delivery apps may have had their fifteen minutes of fame as more and more restaurants opt for self-delivery via their own home delivery software. Self-delivery lets you keep more of your hard-earned money, streamline the delivery process, and keep your...
The weather and the restaurant delivery demand forecast are improving. In our last edition of Phil’s Field Notes (PFN), we said we were cautiously optimistic about the restaurant industry, but this month we’re feeling even more upbeat. March was a good month for...
Whether your business model relies solely on takeout and delivery, or you offer a mix of on-premise and off-premise sales, a well-designed restaurant delivery service system makes a world of a difference in bolstering sales, streamlining day-to-day processes, and...
Welcome to the Spring issue of Phil’s Field Notes (PFN). Greetings from Boulder, It looks like the temps will stay above freezing this week in Colorado. For me, that means excellent running and biking weather. I hope things are warming up a bit for you too. We’re...
Restaurant self-delivery is a viable option for you to consider right now as an owner. States are beginning to re-open - Texas being one of the first - and while we all look forward to using the term “Post-COVID,” there is still uncertainty for restaurant...
Hi Everyone - time for another note from the field. It’s a balmy 22 degrees in the Boulder area today. I hope you are holding up - or holed up - under the winter weather. This update is going to be a little different. I wanted to make you aware of a significant...
Phil here with this month’s Field Notes. Hope you’re enjoying at least a little bit of time with friends and family this Holiday season. First, I’d like to announce my favorite Christmas gift ever. Dante Dumontet arrived on December 21st (Winter Solstice). Both Mom...
As a restaurant delivery service owner, you know the importance of excellent customer service and professionalism, but have you thought much about generosity? Today’s article will share why this is important to your success, but first, we have another question. Have...