A well-crafted Airbnb listing makes you excited and eager to book a stay. In a similar way, your restaurant delivery service homepage should welcome potential customers and make them eager to explore your offerings. Transitioning from the analogy of a welcoming Airbnb...
In his biography "Walt Disney: The Triumph of the American Imagination," author Neal Gabler describes the legendary innovator and animator's work ethic as "sadistic determination." For most of us in the restaurant delivery service industry, that level of...
So, in our last post, we went over some basics of dealing with difficult restaurant delivery service customers. You know, the usual suspects - the impatient ones, the chronic complainers, and the just plain rude folks. Part of the deal, right? This time we're going to...
The world of difficult restaurant delivery customers can be a roller coaster ride with all kinds of people - and yes, that includes some tough cookies too. Yes, we're talking about difficult restaurant delivery customers who can test your patience and your business's...
The future of restaurant delivery service (RDS) is rapidly evolving, shaped by technology and consumer demand. We're diving deep into how the industry's landscape is changing, from ghost kitchens to cloud kitchens revolutionizing operations, to the importance of...
Grow your restaurant delivery business by thinking small. As companies expand their operations to a global scale, others are seeing results by going the opposite direction. Hyper-localization is yielding tremendous results in a variety of industries. E-commerce is...
How your RDS can navigate hiring challenges, even when the employment market is tough. The restaurant industry, including delivery, has experienced significant staffing challenges since 2020. Many restaurants and RDSs have struggled to hire and retain good employees,...
Throughout 2022 and 2023, many of us lamented the rising costs of food. Our grocery bills went up. The price of a restaurant meal seemed to skyrocket overnight. Eating is simply more expensive these days. When the COVID-19 pandemic went global in 2020, virtually every...
What your RDS can learn from your restaurant clients about surviving tough times. The restaurant industry has gotten considerable praise for its resilience during and after the COVID-19 pandemic. Restaurants all around the world found creative ways to generate revenue...
A brief guide to boosting the reach of your RDS through your city’s biggest social media stars. Influencers are ever present in modern society. They’re all over social media, they’re at fabulous A-list events, and they’re in the news. Some people love them, some...