Phil here with this month’s Field Notes. Hope you’re enjoying at least a little bit of time with friends and family this Holiday season. First, I’d like to announce my favorite Christmas gift ever. Dante Dumontet arrived on December 21st (Winter Solstice). Both Mom...
As a restaurant delivery service owner, you know the importance of excellent customer service and professionalism, but have you thought much about generosity? Today’s article will share why this is important to your success, but first, we have another question. Have...
Hello, RDS’er! Phil here. And I’m back as promised with our first installment of Field Notes. Consider it your monthly serving of insight for the Restaurant Delivery Service industry with a side of practical business advice. Look at any great business success and...
At the DataDreamers lab, we’ve been experimenting with some new ways to help you create a successful RDS. This week we’re introducing two new restaurant delivery resources - one human, one digital. We’ll start with the human. Phil Dumontet is the Founder and former...
Good day my friends! Let me introduce myself. I am Dr. De LeVree. I am the resident virtual delivery scientist and AI authority, but don’t worry – I won’t overwhelm you with the bits and bytes. Just consider me your cyber-guide to all things DataDreamers. I will...
If you run a restaurant delivery service, you’re in the logistics business. Your customers expect you to be a restaurant delivery expert on day one. So… Are you an expert? Do you have time to become an expert? In 2010, Jack Levis, a senior engineer at one of the...
There’s no argument about the fact that the restaurant industry is in upheaval. The dining experience is suddenly suspect. “Eating in” is preferable to eating out, and the challenge for restaurant owners and chains is how to find traction in this new reality. The...